Formats for investors complaints data to be disclosed monthly by RAs on their website/mobile application: Data for the month ending – Jan-2026
Sr. No. | Received From | Pending At The End Of Last Month | Received | Resolved* | Total Pending # | Pending complaints > 3 Months | Average Resolution time^ (in days) |
1 | Directly from Investors | Nil | Nil | Nil | Nil | Nil | Nil |
2 | SEBI (SCORES) | Nil | 03 | 03 | Nil | Nil | 21 |
3 | Other Sources (if any) | Nil | Nil | Nil | Nil | Nil | Nil |
Grand Total | Nil | 03 | 03 | Nil | Nil | 21 |
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints
Sr. No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
1. | Feb 2025 | 0 | 4 | 4 | 0 |
2. | Mar 2025 | 0 | 0 | 0 | 0 |
3. | Apr 2025 | 0 | 0 | 0 | 0 |
4. | May 2025 | 0 | 5 | 0 | 5 |
5. | June 2025 | 0 | 2 | 7 | 0 |
6. | July 2025 | 0 | 3 | 3 | 0 |
7. | Aug 2025 | 0 | 0 | 0 | 0 |
8. | Sep 2025 | 0 | 2 | 1 | 1 |
9. | Oct 2025 | 1 | 3 | 2 | 2 |
10. | Nov 2025 | 2 | 1 | 3 | 0 |
11. | Dec 2025 | 0 | 2 | 0 | 2 |
12. | Jan 2026 | 2 | 3 | 5 | 0 |
Grand Total | 0 | 26 | 26 | 0 |
*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
SN | Year | Carried forward from previous year | Received | Resolved* | Pending# |
1 | 2023-24 | 0 | 01 | 01 | 0 |
2 | 2024-25 | 0 | 04 | 04 | 0 |
2 | 2025-26 | Nil | 21 | 21 | 0 |
Grand Total | 0 | 26 | 26 | 0 |
#Inclusive of complaints pending as on the last day of the year.